Terms of Service

1. Scope and acceptance

These terms apply to easy-gogo (www.easy-gogo.com) and its customer marketing workspace, operated by Easy Trust Information Co., Ltd. By using the service or creating an account you accept these terms and the Privacy Policy. A user acting for a company confirms authority to bind that company.

2. Accounts

You must provide accurate information, protect your credentials, and remain responsible for activity in your account. Passwords must be at least 8 characters and contain both letters and digits; you may also sign in with Google or LINE.

If you sign in only with a social account, we recommend setting a password or linking a second method so that losing access to that social account does not lock you out. Notify us promptly of any unauthorized use.

One account can create several brand workspaces, up to 10 by default (including the original brand); we may adjust this limit by plan or individual need. AI usage allowances are counted separately for each brand, while whether AI features are enabled and the account status follow the account: disabling the account disables all of its brands. Brand workspaces have no separate sign-in, and you are responsible for the content, connected social accounts, and publishing of every brand under your account. Create workspaces and connect social accounts only for brands you are authorized to represent.

3. What the service does — and does not — promise

Chat Agent: when you explicitly enable it, the service automatically publishes Threads posts using your personality, topics, daily count range and hours. It publishes replies to new comments on your own posts only when you separately enable interaction. You can pause it at any time. Uncertain sends must be checked and are not resent automatically.

The service organizes your brand information and provides AI marketing drafts, content scheduling, social publishing, site audits, search performance reports (imported as CSV or brought in by connecting your Google Search Console), Google Business Profile management (after you connect your profile: publishing posts, replying to reviews, viewing performance, and updating business information), AI Agent automatic work (after you turn it on: reminders, a weekly performance summary, and scheduled site checks at the frequency you choose), market research (statistics aggregated from government registration data for the industries and areas you choose; no lists of individual businesses), and a public provider page shown after review.

The following limits follow from the nature of the service and are not temporary restrictions:

• AI output is a draft. It may be inaccurate or incomplete and always requires your confirmation before publication or use; you remain responsible for what is published.
• A site audit examines the public structure and readability of a website. The score is the proportion of checks passed — not a search ranking, and not a guarantee that any AI will cite you.
• Whether a public provider page is indexed by search engines or cited by AI systems is decided by those third parties. We cannot guarantee it, nor guarantee any level of exposure, ranking, or sales.
• Search Console figures are aggregate data provided by Google with a delay of several days, updated only when you press “立即同步” (sync now). We show them as received and do not guarantee that they are complete, current, or consistent with other tools.
• Successful social publishing depends on valid channel authorization and on each platform’s rules and review. Temporary platform failures are retried automatically within 24 hours of the scheduled time; when it is unclear whether a send went through, the platform is checked first and the post is resent only if it is not there; when authorization has expired, the post is resent automatically after you reconnect the same account. Rejections, repeated failures, and posts not published within 24 hours are shown in your publishing history for you to retry or cancel. A first comment additionally requires comment permission on the channel; if it fails, the published post is not affected, and the result is likewise shown in your publishing history.
• Google Business Profile posts, review replies, and business information are shown publicly on Google once submitted. Google decides whether and when they take effect; some business information requires Google review, and Google may modify or reject it. Performance figures are provided by Google with a delay of several days and are shown as received. AI-drafted review replies are drafts and are sent only after you confirm them.
• Market research statistics are aggregated from government open data (Ministry of Finance business tax registration data). They cover active registrations only and may be delayed, incomplete, or wrong; they are not official statistics, do not represent revenue, market size, competition, or demand, and are for reference only. We do not provide lists of individual businesses. When you quote these figures in posts, keep the data source.
• Comment auto-replies: once you create and enable a rule, the system sends private messages from your brand account to people whose comments match its keywords. You are responsible for your rules and message content and must follow Meta’s platform policies and applicable law (no fraud, harassment or spam). Meta allows only one private reply per comment, within 7 days of the comment; whether comments can be read and whether and when messages are delivered depend on your permissions, Meta’s access levels and rules, and when the lead radar syncs, so we do not guarantee that every matching comment receives a message. Each brand can send at most 500 automatic private messages per 24 hours.
• AI Agent automatic work runs within the scope and at the frequency you turn on. It produces reminders, summaries, and site check records for you to act on yourself; it never publishes, replies, or sends messages for you. Scheduled times are planned times: runs may be delayed or skipped during maintenance, platform limits, or third-party outages, and we do not guarantee output in every run. The platform may also offer it to selected customers only during a trial, or pause all automatic work. When you turn on Content Agent auto-drafting (daily or weekly), drafts are written by the AI Agent service and placed for your review; if you also turn on “auto-publish when overdue”, you agree that drafts you have not handled within the deadline you chose and that pass the system checks are approved and published on your behalf, and you remain responsible for what is published. You can turn it off at any time, or edit or cancel a draft before its deadline. The output of the Brand, Research, Publish, and Growth Agents (knowledge base drafts, topic ideas, planned times, and improvement suggestions) is suggestions only and may be incomplete or wrong; you decide whether to use them and are responsible for the results.
• AI video: videos are made by the group’s internal video studio from your request and may be inaccurate, differ from the request, or vary in quality; production time depends on the studio’s queue and any manual handling, and we do not guarantee that every production completes. Finished videos await your review by default and are published after your approval. Separately enabling automatic publishing after video review and selecting accounts you own authorizes approval and publication of new Content Agent production requests made after that grant, only after checks of the same final AI-reviewed cut, caption, video file, accounts and allowance. Manual productions, earlier requests and existing drafts are excluded. You may revoke permission at any time; invalid permission or changed content stops further submission, and unknown results are reconciled before any resend. You remain responsible for what is published. The number of AI videos per account counts against the account’s allowance (20 per 24 hours by default, including failed and cancelled ones, shared between requests you submit and those Content Agent submits; we may adjust the allowance for individual accounts by plan or for testing).
• ChatGPT and Claude connections: briefs and replies prepared by the AI assistant may be inaccurate or incomplete. A brief is saved only after you check the company, content, effective dates, and visibility on this website and confirm it, and you are responsible for what you confirm. The Content Agent drafting path only creates drafts for review; it does not automatically approve, schedule, or publish them. Drafting started through it counts against your account’s allowance (20 per 24 hours by default, including tasks that produce no drafts; we may adjust the allowance for individual accounts by plan or for testing) and uses your drafting and image quota. Brand source syncs started through it likewise count against an account allowance (3 per 24 hours by default), read only your saved website and posts your connected Facebook Page itself published, and the company information drafts they create are used only after you check and turn them on; you are responsible for what you turn on. If you grant brand maintenance permission, changes prepared by the AI assistant are written to your brand knowledge base only after each change is shown before and after in the conversation and you explicitly confirm it, and you are responsible for the changes you confirm; asking for a change, previewing, or connecting alone is not consent to change. If you grant comment auto-reply permission, rules set up by the AI assistant are saved or enabled only after they are shown in the conversation and you explicitly confirm them, and you are responsible for the rules and message content you confirm. If you grant AI Agent settings permission, agent settings prepared by the AI assistant are written only after they are shown before and after in the conversation and you explicitly confirm them; automations turned on this way run as described in the workspace and use the same quotas, and you are responsible for the settings you confirm. Automatic publishing of drafts left unreviewed can only be turned on by you in the workspace. Alternatively, your own AI assistant can write posts and prepare images and import the text, selected image files and first comment into the service without platform AI drafting or image credits; media library limits still apply. If you separately grant social publishing permission, the AI assistant must show the full post, images and exact connected account and obtain your explicit confirmation of that preview before the service publishes publicly to your connected Facebook, Instagram or Threads account. Importing, previewing, or connecting alone is not publishing consent. ChatGPT is an OpenAI service and Claude is an Anthropic service; their use is also subject to their own terms.
• Ad boosts: the service is a tool that helps you set up boosted posts with your own Meta ad account. You are the advertiser and are responsible for the ad and who it targets. Each boost is created only after you confirm the maximum spend; actual spend, audience, reach, and results are determined by Meta, and estimates are not guarantees. For safety the platform may pause all boosts at once, and they do not resume automatically.

4. Your content

Brand materials, media, and customer records you upload or enter remain yours or the rights holder’s. You warrant that you may lawfully provide them and are responsible for their legality. Images Brand Agent finds on your website are only candidates; by enabling a brand asset you confirm you have the right to use that image (including logos and images supplied by third parties).

You grant us the rights necessary to store, reproduce, and process that content in order to provide the service. For a provider page you submit and we approve, you additionally authorize us to display it publicly and make it readable by search engines and AI agents. You may edit it or request removal at any time.

5. Acceptable use

You must not:

• misrepresent your identity or use another party’s brand, trademark, or name;
• upload text, images, or video you have no right to use, or infringe intellectual property, privacy, or reputation;
• run audits or bulk scans against websites you neither own nor are authorized to test;
• enter other people’s personal data into the workspace without a lawful basis;
• circumvent rate limits, review mechanisms, or security controls, or harvest the site’s data interfaces at scale by automated means; or
• publish unlawful, fraudulent, discriminatory content, or content that violates the policies of the social platforms.

6. Third-party platforms and credentials

Facebook and Instagram connections can use Meta OAuth; Threads connections use Threads authorization, which authorizes the Threads account you are signed in to at the time — make sure it is a brand account you are entitled to represent; LINE and advanced manual connections use tokens you obtain yourself. You must comply with those platforms’ terms and policies. Their outages, policy changes, reviews, and account actions are outside our control.

When you connect Google Search Console, you authorize the service to read, on a read-only basis, the search performance of the Search Console property that your Google account can access and that covers your brand website. Connect only properties for websites you own or are authorized to manage, and comply with Google’s terms and policies. The scopes accessed, what is stored, how to revoke access, and the Limited Use requirements are described in section 7 of the Privacy Policy.

When you connect a Google Business Profile, you authorize the service to manage the location you select with your Google account: publishing or deleting posts, replying to reviews, and updating business information as you confirm, and reading reviews and performance figures. Connect only profiles you own or are authorized to manage, and comply with Google’s terms and Business Profile content policies; you are responsible for what you submit to Google. The scopes accessed, what is stored, how to revoke access, and the Limited Use requirements are described in section 8 of the privacy policy.

When you connect a Meta ad account, you authorize the service to create, start, pause, and stop boost ads with that account each time you confirm, and to read their status and results. Ads are subject to Meta advertising policies, review, and billing rules; if Meta rejects, restricts, or disables your ads or ad account, the service cannot resolve it for you.

When you connect ChatGPT or Claude, you authorize that AI assistant to call the service on your behalf within the permissions you approve (reading brand data, saving briefs for your confirmation, starting drafting, and syncing company information drafts from your known sources; with separately granted permissions, importing posts and images from the AI assistant and publishing publicly to your connected social accounts after your explicit confirmation in the conversation, or changing your brand knowledge base after your explicit confirmation in the conversation); the authorization covers every brand in your account (including brands added later), and the AI assistant must name the brand it works on each time. Connect only an account you are authorized to represent; you can revoke the connection on the “Connect your AI assistant” page at any time, and it expires after 30 days at most.

7. Review, restriction, and termination

Public provider pages are subject to platform review, and non-compliant pages may be rejected or taken down. Where these terms are breached, security is endangered, or there is a risk of illegality, we may restrict features, suspend, or terminate an account, and will explain the reason so far as reasonable.

You may stop using the service and request deletion of your account at any time.

8. Fees

This website does not currently charge customers directly and does not process payments on the site. Service scope, enabled features (such as AI), and any fees are governed by the plan or contract agreed separately with Easy Trust or its reseller partners.

Meta bills ad boost costs directly to your ad account; Easy Trust does not handle, collect, or bear them. If the service charges a fee for the ad boost feature, the plan will be announced separately.

9. Availability and limitation of liability

We use reasonable efforts to keep the service running but do not promise uninterrupted or error-free operation. Interruptions caused by maintenance, third-party services, networks, or other events outside reasonable control will be addressed as quickly as practicable.

To the extent permitted by law we are not liable for indirect, incidental, or consequential damages; responsibility is determined under the individual contract and actual fault. Mandatory consumer rights are not excluded.

10. Changes and governing law

We may update these terms for operational or legal reasons; material changes will be posted on this page with an updated effective date.

These terms are governed by the laws of Taiwan. Disputes should first be addressed in good-faith discussion, with jurisdiction determined under applicable law.

Contact: [email protected], 03-5827637.